Sunday, May 3, 2020

Executing Strategy in Aviation Management †MyAssignmenthelp.com

Question: Discuss about the Executing Strategy in Aviation Management. Answer: Introduction US Airline industry has been struggling in the past to earn sizable revenue and book profits for itself. Over the year rise in the number of low cost airlines such as South west Airlines, Jet Blue, Air Tran Airways and Virgin America are causing big trouble to the industry heavyweights such as United, Delta American Airlines (Goetz Sutton, 2017). The new entrants are focussing on how to bring the prices down for the Passengers and in a bid to do so , a price war has already began in the US Airline industry, with every player reducing its fares to take a pie from the market. The new entrants are using non- union labour, flying only one kind of Aircraft and have been focussing on the most lucrative routes, which brings down its flying cost to minimum, thus passing on the benefit to the customers (Ciliberto, Cook Williams, 2017). To add on the misery of large Aircraft flyers is the Internet, travel sites such as Expedia, Travelocity and Orbitz are making it easier for consumers to co mpare the price of all the Airlines and choose the most economic deal (Choi, Lee Olson, 2015). The underlying purpose of the assignment here is to do a competitive analysis of the US Airline industry and find out the reasons for its low profitability, and the advantages and disadvantages of using the Porter 5 forces framework. It has been also observed in the case that the business of US Airlines is cyclical in nature; the reason for the same will be understood in the report. Towards the end, certain strategies have to be recommended to improve the chances of the airline to ensure profitability sustainability. Overview of US Airline Industry The US Airline industry is dominated by a number of players operating in the high price and economic zones. United Airline, Delta airline and American airline form the big boys club, whereas Southwest, Virgin, Jet Blue and Air Tran form the economic club. The situation presently in the US Airline industry is the sluggish growth rate and the rampant price war which is seriously damaging the profitability of the Airline industry (Tan, 2016). It has been pointed that the fuel prices are on surge and so are the labour cost, both of them together account for almost 58% of the cost, hence, the increase in the cost is significantly impacting the profit sustainability of the industry. The era of 2000-2010 saw a number of mergers, viz,merger of Delta and Northwest airlines, merger of United and Continental airline and plan of South west airline to acquire AirTran, moreover a number of Airline have applied for Bankruptcy which can be seen as a fear gripping the US Airline industry(Rupp Tan, 2017) The present scenario also has a silver lining attached to it, there has been considerable improvement in customer service, loosing fewer passengers and losing less baggage. The US Airline is on a mission to rejuvenate the sector and turn the tables and post solid profits in the coming financial year. Almost all the Airlines are on an improvement spree and special attention has to be put on time arrivals. Five Force Analysis of the US Airline Industry Porter 5 forces model is one of the fundamental tools to analyse the competitive landscape of the business, it uses 5 forces to determine the competitive intensity and there helps to make an estimation of the profitability and the attractiveness of the industry in terms of profitability (Dobbs, 2014). The utility of the model lies in the fact that, organization can leverages on the strong position and improve on a weak point, thus preventing itself from taking wrong decisions in the future. Porter created the model to make organization understand that they have to keep a close watch on the rivals, at the same time look beyond their actions and focus on what could impact the business environment (Rothaermal, 2015). Based on the above mentioned rationale the Porter 5 forces are created to understand the business environment in terms of Profitability: The current population of US is .326 Billion which is spread across 50 states and two federal district and around 84% of the US population lives in Urban cities, the data is self-sufficient to understand the intense competition in the Airline industry. The demographic, behavioural and psychographic segmentation point towards a large amass of people flying in daily to different states and abroad, implying intense competition in the airline industry. Big airlines like Delta and United fly more or less on the same route and the amenities are more or less similar, provided people are flying economic. In premium sections the difference is easily noticeable. The competition can be further understood by seeing the low switching cost of the buyers, passengers have an option to switch from one airline to another at a relatively lower price, the penetration of websites like Travelocity, Expedia have made it easier for flyers to compare the price and book a ticket. Big airlines are losing a maj or chunk of Business to smaller airlines due to low cost, small companies do not opt for Boeing and Dreamliner, thus helping them to work on their cost strategy and pass on the benefits to the customers. It can thus be said that however the competitive rivalry is high; the competition les between the big and small players, price definitely being the deciding factor (Flouris Oswald, 2016) Buyers or the customers have a high bargaining power due to the low switching cost, effort required to shift from one airline to other and the development of ticket booking apps which helps the customers to buy the best deal. The third party applications are becoming increasingly popular across the globe and the states, this has jeopardised the earlier business model of Airline Company wherein the people had to enquire about the rates and then book with the Airline. In the present scenario, a buyer can sit in front of the net and within a couple of minutes book the cheapest and best ticket for himself. Additionally, increase in the number of low cost airlines has helped in increasing the bargaining power of customers and they have a wide array of options to choose from. It can thus be said that the Bargaining power of customers is high in the US Airline industry (Hannigan Hamilton, 2015). Bargaining Power of Suppliers There are just two Aircraft Suppliers Airbus and Boeing, which have a plethora of Airlines to support, which increases their bargaining power. Further, the fuel cost is controlled by only handful of suppliers and market economy, thus the Airline industry has no direct control over the price of White petrol and Jet fuel, further increasing the bargaining power of the suppliers. Labour cost is controlled mostly by the labour union, thus it can be said the bargaining power of the suppliers is high in the US Airline industry (Grant, 2016). The airline industry requires a massive upfront investment and has to go on a lengthy learning curve, which makes it difficult for a new player to enter the industry space. It has been observed that no single airline have forayed in the 21st century have a market share more than 2%, leaving behind Southwest Airlines. The government regulation on the new Airline further puts obstacle in the entry of new players, additionally immense operating costs further makes it difficult for new players to enter in the Industry space (Holloway, 2017). A number of players like Jeff Bezos, Richard Branson and Elon Musk are looking for ways to enrich the experience of customer and help them to travel at an unimaginable speed. Projects like Blue virgin and Tesla are some of the significant contribution in the direction. However, at present, nothing substantial has been done in the direction and Airplanes are the fastest means to commute. However, the industry can face stiff competition from Elon Musks Hyperloop which is a great mode of transportation for shorter distance. Until then, the Airline industry is safe and has no threat from any of the substitute product. Hence the market is both attractive and profitable, the finding of the Porter 5 force model can be summarised as: Bargaining Power of customers High Bargaining Power of Suppliers High Competitive Rivalry High Threat of Substitutes Low to Medium Threat of New Entrant Low to Medium Porter Five Forces Model-Advantages and Disadvantages The model which was founded in the year 1979 despite being a useful model to understand the market attractiveness and the profitability has certain lacunae attached with it, hence in order to have a comprehensive understanding of the model, disadvantages of the model have to be discussed as well: Porter 5 forces are a useful framework, but its inability to explain the industry position in the present scenario makes it somewhat inaccurate. The model provides a snapshot of the wider industry at some point in the past, which can help in formulation of a short term strategy, but it fails to deliver a long term strategy for the organization (Solvell, 2015). External environmental factors like Globalization, liberalization and rapid technological advancement were not introduced in 1979; hence the model fails to take into account all the business environmental forces which play an important role in the present scenario (Kharub Sharma, 2017). A lot of organization use porter 5 forces to a specific company rather than the industry, which thus gives highly inaccurate results. Porter five forces is used to analyse the attractiveness of the industry and not a specific company, but people have been using it towards a specific company is a big disadvantage for the model (Adi, 2017). It is unfair to give equal attention to all the forces, because in practical scenario, one of two forces outweighs other forces, thus wasting the time and resources which are being used in the analysis of five forces. Another big disadvantage of the model is the credibility of information coming from the framework can be compromised by honest mistakes. For example Apple and Nikon are different industries, hence while doing competitive analysis on the Mobile industry one leaves Nikon, but it still is a camera company, which has a significant impact on the mobile phone industry. Thus, the model fails to encompass all the relevant industries while conducting porter analysis. Advantage of the Model It helps in understanding the forces shaping the industry space. TO a good extent the framework helps in understanding the landscape of the competitiveness and the competition dynamics of the industry. Helps in making decision if the company should enter in the market or not, very useful in creating short term strategy for the company. The model provides an estimation about the attractiveness of the industry in terms of profitability which can be put to use by investors on deciding whether to invest in the business venture or not. Economic Performance of US Airline Industry The US airline industry is highly cyclical, which implies that the business depends on the economic growth of the country. During period of economic prosperity people have higher purchasing power and they spend those on discretionary items such as Air ticket, on the contrary when there is a period of economic contraction, people tend to save money and look for alternatives to travel. The weakest periods are seen during the quarters ending in the month of March and December when the entire economy is volatile and so is the populations purchasing power. Due to this Airlines feel the need of short term cash requirements for meeting their operational costs which are caused by the fluctuation in the economy due to the uneven traffic flow. Other factors such as fuel prices, high cost of ticket, inflation and the general economic conditions also affect the Airline industry. Thus, all these factors are responsible for the cyclical business of the US Airline industry, during these tough times, Big Airlines due to their deep pockets are able to sustain in the market, however the maximum impact is felt by smaller Airline service providers(Wensveen, 2018). It has been mentioned that US Airline is not performing according to its maximum potential, most of the reasons for the low profitability can be substantiated to the low price offering by the low cost Airlines and the evolution and penetration of the ticketing apps which compare the price and gives customers a cheap range of options to choose from while buying a ticket. Some of the strategies which can ensure Profitability in the Airline Industry are: Upselling services to the customers These days a number of Airlines are not competing on the Ticket prices but are competing on offering better services to the passengers. Some examples being fast track boarding, lounge access and extra leg room, checked bag fees and many more, the upside of offering such services is that it earns profit for the Airlines and they can also compete in terms of price with other low cost airlines. The year 2012 saw US airlines earning an amount of $ 12.4 Billion USD from such ancillary services (Ater Orlov, 2015). A lot of airlines are following the normalcy concept, which is sticking to their core services, transporting passengers from Point A to Point B. However, the ecosystem is changing rapidly and airlines are providing travel solutions rather than just transporting people. People have different needs when they travel, some travel for leisure, some for holidays, some for business meeting and many more, and it is advised that Airline understands and interprets their specific requirement and provide them with customized solutions. Customers do not refrain from spending money if they find value in the services, hence the airlines have to focus on augmented services and provide value to the customers. It is seen and proven that the companies which are focussing on augmented solutions are doing really well; the same strategy should be implemented by the Airlines to foray into sustained profitability. US Airline industry is going through a great turmoil owing to the entry of Low cost airlines which are solely competing on the Price strategy, these airlines are giving major Airlines like Delta United a run for their money. Low cost airlines are carefully planning the route and carrying the business operation with smaller aircrafts which help them to save cost, benefits of which are eventually passed to the customers. However, the Airlines have a good chance to move into sustained profitability if they focus on providing augmented services to the customers besides improving the core service parameters. Conclusion US Airline industry comprises of Low cost Airlines like AirTran, Jet Blue Southwest and high cost Airlines like United Delta, however the low cost Airlines are doing fairly well in comparison to the latter. It has been possible due to growing penetration of ticketing apps which provides the customers with the cheapest solution to fly and the economic fluctuations in the US economy. At the same point in the time, the Porter five forces analysis of the industry is attractive in terms of the profitability, despite high competitive rivalry, high bargaining power of suppliers and the customers. In the recent past the Airline industry is bringing a lot of radical innovation to move into the path of sustained profitability, they are providing ancillary services to earn revenues. At the end, it can be said that cost leadership and service differentiation can change the shape of US Airline industry and help them in sustaining the business momentum References Adi, B., 2015. 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